Privacy Advice

Privacy Advice

Hotel Zacatecas Courts with address at Lopez Velarde 602, Col. Centro, Zacatecas, Zac., Mexico, is responsible for obtaining and using your personal data, the use that is given to them, as well as their protection.

In attention to those indicated in articles 8,15,16 and 36 of the FEDERAL LAW ON THE PROTECTION OF PERSONAL DATA HELD BY INDIVIDUALS (LFPDPPP).

The objective

It is to give adequate, controlled and legal use of personal data that is handled for the administrative, marketing and advertising processes of the Hotel Zacatecas Courts.

Your information is required for the internal processes of the hotel. Among the means to obtain it are registration forms, telephone reservations, reservations through the WhatsApp application, quotes, agreements, satisfaction surveys, your comments, complaints and/or suggestions.

The personal data requested are:

This information will be used for the following purposes:

The purpose of the Hotel Zacatecas Courts is that the personal data and/or sensitive data, which may be collected by virtue of this Privacy Notice, can be used for the proper operation and purposes of the Hotel and to the government authorities that require it. ; the foregoing in order that they can be used for administrative, marketing, sales, statistical and other effects that may be of interest and / or for the benefit of the Owner.

The protection of personal data is the responsibility of Hotel Zacatecas Courts, who will take the necessary measures to avoid the loss and/or theft of information stored in physical and digital files.

We promise not to transfer your personal information to third parties without your consent, except for the exceptions provided for in article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, as well as to carry out this transfer in the terms established by that law. .

Exceptions from article 37:

For the exceptions provided for in article 37 of the Federal Data Protection Law, if you do not express your opposition to the transfer of your personal data, it will be understood that you have given your consent to do so.

Express indication of sensitive personal data.

At Hotel Zacatecas Courts, in addition to the personal data mentioned above, for the purposes reported in this privacy notice we will use the following personal data considered sensitive: present and future health status, religious, philosophical and moral beliefs, union affiliation. We inform you that the purpose of processing the aforementioned sensitive personal data is for Hotel Zacatecas Courts to comply with the obligations derived from the legal relationship we have with the Owner. We promise that they will be treated under security measures that guarantee their confidentiality.

Means to revoke consent for the processing of personal data.

You may revoke your consent for the processing of your personal data by means of a request that you must send to the Official Privacy Officer, in writing, by email or by telephone. If after the revocation you request confirmation of the same, the Responsible will respond expressly.

Means to exercise ARCO rights.

You have the right to: (i) access your personal data in our possession and know the details of their treatment, (ii) rectify them if they are inaccurate or incomplete, (iii) cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, are being used for non-consensual purposes or the contractual or service relationship has ended, or (iv) oppose their treatment for specific purposes, as provided by law, ( jointly, the “ARCO Rights”).

To exercise your ARCO Rights, you must submit a request (the "Arco Request"), to the Responsible, to the Contact Address, accompanied by the following information and documentation:

The Privacy Officer will respond to your ARCO Request and the reasons for his decision by email.

Cookies and Web Beacons.

It is worth mentioning that when accessing Internet sites you may find "cookies", which are text files that are automatically downloaded and stored on the hard drive of the user's computer equipment when browsing a specific Internet page, which allow save some of your data on the Internet server.

Likewise, Internet pages may contain "web beacons", which are images inserted into the page or email, which can be used to monitor the behavior of a visitor, as well as to store information about the user's IP address, duration of the interaction time of said page and the type of browser used, among others.

By virtue of the foregoing, we inform you that Hotel Zacatecas Courts could use "cookies" and "web beacons" for a better performance of the site.

Rights A.R.C.O.

The rights of access, rectification, cancellation and opposition of personal data.

You have the right to access, rectify and cancel your personal data, as well as to oppose their treatment or revoke the consent that you have given us for this purpose, through the procedures established by the Federal Law on Protection of Personal Data in Possession of Individuals

If you consider that your right to protection of personal data has been violated by any conduct of Hotel Zacatecas Courts, you may file the corresponding complaint or complaint with the IFAI, for more information visit

Any questions, clarification and/or rectification of data, contact the telephone number 492 145 1883 or the email